Monday to Friday Delivery (Excluding Public Holidays): Online or phone orders placed BEFORE 12:30 pm AEST (Australian Eastern Standard Time) for business deliveries are guaranteed to arrive (anytime) by 5pm on the same day. Online orders placed BEFORE 12:30 pm AEST for residential deliveries are guaranteed to be delivered (anytime) by 7.00pm.
Saturday Deliveries: Our couriers guarantee that orders placed online or by phone BEFORE 9.30 a.m. AEST on Saturday will be safely delivered by 5pm the same day.
Delivery on Sunday or Public Holidays: Sunday (except for Mother’s Day or Valentines Day) or Public Holiday deliveries are not available. Should you select Sunday or a Public Holiday for delivery, your order will automatically be delivered on the NEXT business day. If you require urgent delivery on a Sunday or Public Holiday, please contact us by telephone on 02 6286 6195 PRIOR to placing your order to check whether this is possible. Please Note: Additional delivery charges will apply.
REQUESTING SPECIFIC DELIVERY TIMES
Where necessary, a specific delivery time can be requested directly with our sales team on 02 6286 6195. Please note that although we will endeavor to do our best to fulfill your request, it unfortunately cannot be guaranteed.
For special funeral service delivery requests we also suggest that you contact us directly on 02 6286 6195
IF THE RECIPIENT IS NOT HOME
We do request that you check prior to ordering that someone will be at the address on the day of your requested delivery. If no one is at the given address to receive the delivery, our driver will leave the gift if it safe to do so. If for some reason it is not safe leave we will leave a calling card and do our best to return to the address the same day, however, an additional delivery charge may apply.
INCORRECT DELIVERY ADDRESS
Miss Muffet’s Flower Boutique is not responsible if an incorrect address is supplied. Please be sure that you enter all the correct details at time of ordering and please enter as much information as possible. There is space for you to provide any special delivery instructions when you place your order and we encourage you to use it. If we are sent to an incorrect address, an additional delivery charge may apply to redirect the delivery.
VALENTINE’S DAY FLOWER DELIVERY – THE ESSENTIALS
As Valentine’s Day is one of the busiest days in the florist calendar, we will be working around the clock in the weeks leading up to, and on Valentine’s Day, to coordinate the logistics of delivering your roses. We would like to emphasise the following conditions around delivery on this super romantic, yet super busy day!
Due to delivery volume on Valentine’s Day, no changes to orders can be made after 18:00 AEST Monday 11th February for Thursday 14th deliveries.
We are unable to guarantee delivery times on the 13th or 14th February – roses will be delivered anytime between 9am-5pm (business) and 7am-7pm (residential).
No re-directs will be possible if the recipient has left the delivery address for the day, however we will try, where at all possible, to accommodate your needs if this situation does arise. We thank you for your understanding!
MOTHER’S DAY FLOWER DELIVERY – THE ESSENTIALS
Mothers Day delivery is available for Sunday. Our standard delivery service for Sunday is $30. Deliveries to businesses will be made anytime between 9am and 5pm, and deliveries to residences will be made between 7:30am and 7pm. Due to the high volume of orders we receive at this time, we are unable to guarantee time requests or specific delivery times.. Please call us on 02 6286 6195 if you require further information.
YOUR CONTACT INFORMATION
Please ensure that you provide a valid phone number and e-mail address when placing your order to allow us to contact you should there be any questions or concerns. Please read our privacy statement if you have any concerns regarding your privacy.
Do not hesitate to contact us should you have any concerns or questions regarding your order or are unsure how to purchase online. Our friendly staff will be more than happy to assist with your enquiry.